Our website respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how your personal data is collected and used under certain circumstances. It also outlines the procedures followed to maintain the confidentiality of your information. Finally, this policy specifies the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another platform, you agree to the practices described in this policy.
Protecting your data is extremely important to us. Therefore, your name and other information related to you will be used only in accordance with this Privacy Policy. We will collect data only when necessary or when it is directly relevant to our interactions with you.
We will retain your data as required by law or for the purposes for which it was collected.
You may browse the website without providing any personal information. Your identity remains anonymous during your visit unless you have an account on the website that you log into using your username and password.
We may need to collect your personal information if you want to place an order for a product on our website.
We collect, store, and process your data necessary to complete your purchase, secure any future claims, and provide you with our available services. The personal information we may collect includes, but is not limited to: name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and credit/debit card information.
We use the information you provide to process your orders and to offer services and information available on our website that you request. Additionally, we use the information to manage your account, verify online transactions, audit data downloads, identify website visitors, develop website layouts and/or content, and personalize the website for users. We conduct demographic research and may send useful or requested information to users—such as details about products and services—unless you choose not to receive such communications. We may contact you via email to provide information about other products and services if you wish. If you prefer not to receive marketing or promotional emails, you may opt out at any time.
We may disclose your name and address to a third party for order delivery purposes (e.g., delivery agents or suppliers).
We may store details related to your current order, but for security reasons, we cannot retrieve them directly. By logging into your account, you can access your information and order history. You may also manage your address details. You are responsible for keeping your personal information and password confidential. We are not liable for any misuse of your password unless such misuse is due to our error.
We may use your personal information for surveys and marketing research—only with your consent—for statistical purposes while keeping your information fully confidential. You may opt out at any time. We do not share survey responses with third parties, nor do we disclose your email address unless you choose to participate in competitions. Survey responses are stored separately from your email address.
We may send information about us, our website, other related websites, our products, sales, offers, newsletters, or anything related to our group or partners. If you do not wish to receive such information, please click the “unsubscribe” link in any email you receive. We will stop sending such communications within seven business days (excluding weekends and holidays). We may contact you if details are unclear.
We may use some data—while maintaining full confidentiality—for other purposes, such as verifying user locations, tracking visits to the website or links within subscribed email content, and providing anonymized data to third parties (e.g., advertisers). This data does not identify you personally.
For any competition, we use the data to notify winners and announce our offers. You can find further details in the terms of participation for each competition.
We may transfer your information to other companies in our group or to our agents and subcontractors to help us handle transactions in accordance with this Privacy Policy. For example, we may use third parties to assist with product delivery, payment processing, statistics, marketing research, or customer service.
We may need to share information with third parties to protect against fraud and reduce credit risks. If our company or part of it is sold, we may need to transfer our databases, including your personal information.
Except as described in this Privacy Policy, we will not sell, share, or disclose your personal information to third parties without your prior consent unless required by law. The website may contain ads or links to third-party websites. We are not responsible for the privacy policies or content of such websites, nor for any third party to whom we legally transfer your information.
Accepting cookies is not required to visit the website. However, certain features like “the shopping cart” will not function without enabling cookies.
Cookies are small text files that allow our server to identify your computer as a unique user when visiting specific pages. Your browser stores these files. Cookies may be used to detect your IP address, saving you time when browsing. We use cookies for your convenience (e.g., remembering your identity when editing your shopping cart), not for collecting personal marketing information.
You can adjust your browser settings to disable cookies, but this may limit your use of the website. Rest assured, cookies do not contain personal information and are virus-free.
This website uses Google Analytics, a service provided by Google that uses cookies to analyze website usage. Google processes this data, including your IP address, to generate reports for the site operators. Google may share this information when required by law or with parties processing data on its behalf. Google will not associate your IP address with any other data. You may refuse cookies by adjusting your browser settings, but some website features may not work properly.
We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to your personal data and to prevent data loss or destruction. When we collect data, it is stored on secure servers protected by firewalls.
When collecting payment card details electronically, we protect them with encryption technologies such as SSL. Although absolute protection is not guaranteed, we take all reasonable steps to secure your information. We strongly advise you not to send full credit card details via unencrypted electronic communication.
We implement physical, electronic, and procedural safeguards in handling your data. We may sometimes ask you to verify your identity before disclosing any personal information. You are responsible for protecting your password and device from unauthorized access.
If you are concerned about your data, you have the right to request access to the personal information we hold about you. You may also request corrections to any mistakes in your personal data free of charge. You also have the right to ask us at any time to stop using your personal data for direct marketing purposes.